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1. Who We Are

This website is operated by:

Fervent Drift RPG & Fantasy Ltd
61 Bridge Street
Kington
Herefordshire
HR5 3DJ

Email: contactus@ferventdriftrpg.com
Website: https://ferventdriftrpg.com

2. About These Terms

These Terms of Use apply to your use of our website and its content.

They do not replace any separate terms that may apply to specific products, services, promotions, events, digital products, pre-orders, or purchases made through our store. Where additional terms apply, those terms will also form part of your agreement with us.

We aim to present our terms clearly and fairly. UK consumer guidance stresses that terms should be transparent, understandable, and not unfairly weighted against consumers.

3. Use of This Website

You may use this website only for lawful purposes.

You agree that you will not:

  • use the website in any way that breaches any applicable law or regulation;
  • use the website for fraudulent, harmful, abusive, or misleading purposes;
  • attempt to gain unauthorised access to the website, server, hosting environment, or associated systems;
  • interfere with the proper operation or security of the website;
  • introduce viruses, malware, malicious code, or other harmful material;
  • copy, scrape, harvest, or use website content in a way that infringes our rights or the rights of others;
  • use the website in any way that could damage, disable, overburden, or impair our services.

We reserve the right to suspend, restrict, or terminate access where we reasonably believe these Terms of Use have been breached.

4. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Fervent Drift RPG & Fantasy Ltd.

This includes, but is not limited to:

  • website text;
  • branding;
  • logos;
  • graphics;
  • images;
  • product descriptions;
  • downloadable materials;
  • page design;
  • original written content;
  • digital assets made available through the site.

You may view, download, or print material from the website for your own personal, non-commercial use only, unless we expressly state otherwise.

You must not, without our prior written permission:

  • reproduce, republish, distribute, sell, licence, or commercially exploit website content;
  • modify or create derivative works from our content;
  • remove copyright, trademark, or other proprietary notices.

5. Accuracy of Information

We aim to ensure that the information on our website is accurate, current, and presented in good faith. However, we do not guarantee that all content will always be complete, accurate, or up to date.

Product descriptions, stock information, release windows, availability, pricing, and other website content may change from time to time.

Where consumer purchases are involved, mandatory information such as pricing, delivery charges, and cancellation information must be given clearly before the order is placed.

6. Website Availability

We do not guarantee that the website, or any part of it, will always be available, uninterrupted, secure, or free from errors.

We may suspend, withdraw, discontinue, or change all or part of the website without notice where necessary for maintenance, updates, operational reasons, security, or business changes.

We will not be liable if the website is unavailable for any period due to maintenance, technical issues, or circumstances outside our reasonable control.

7. Accounts and Access

If any part of our website allows you to create an account, you are responsible for maintaining the confidentiality of your account information and for restricting access to your devices.

You are responsible for ensuring that the details you provide are accurate and up to date.

We reserve the right to disable or terminate accounts, usernames, or access credentials where we reasonably believe there has been a breach of these Terms of Use, misuse of the website, or unlawful activity.

8. Purchases Through the Website

If you purchase goods, digital products, or other items through our website, separate terms may apply, including our:

  • Terms and Conditions
  • Payment Policy
  • Shipping Policy
  • Refunds and Returns Policy
  • Privacy Policy

These policies provide key information that online sellers are expected to give consumers clearly before and after sale, including pricing, payment arrangements, delivery, and cancellation information.

Nothing in these Terms of Use removes or limits your statutory rights as a consumer.

9. Links to Third-Party Sites

Our website may contain links to third-party websites, services, platforms, or content for convenience or reference.

We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices. Accessing third-party sites is at your own risk, and you should read their terms and privacy information separately.

10. User Content

If you submit, upload, post, tag, send, or otherwise provide content to us through the website or associated services, including reviews, messages, comments, or media, you confirm that:

  • you have the right to provide that content;
  • the content is not unlawful, defamatory, abusive, infringing, misleading, or otherwise inappropriate;
  • the content does not breach the rights of any third party.

Where you submit content to us, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, store, and share that content for purposes connected with operating, promoting, improving, or administering our website, services, or business, unless we state otherwise.

We reserve the right to remove or refuse content at our discretion, particularly where we believe it breaches these Terms of Use, our policies, or applicable law.

11. Reviews, Testimonials, and Community Conduct

If our website allows reviews, comments, community participation, or customer submissions, you must engage respectfully and lawfully.

You must not post content that is:

  • abusive or threatening;
  • hateful or discriminatory;
  • sexually explicit or exploitative;
  • misleading or deceptive;
  • spam, advertising, or unauthorised promotional material;
  • defamatory or harassing;
  • infringing on intellectual property or privacy rights.

Recent CMA enforcement priorities include misleading online practices and fake reviews, so any reviews or testimonials used on a business website should be genuine and handled transparently.

12. Privacy and Cookies

Your use of our website is also governed by our Privacy Policy and any Cookie Policy or cookie settings tool we provide.

The ICO states that websites using cookies or similar technologies must clearly explain what they do and, for non-essential cookies, obtain consent.

For information on how we collect, use, and protect personal data, please read our Privacy Policy.

13. Limitation of Liability

Nothing in these Terms of Use excludes or limits liability where it would be unlawful to do so.

This includes liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • breaches of rights that cannot legally be excluded or restricted.

To the fullest extent permitted by law, we exclude liability for any loss or damage that is not a foreseeable result of your use of the website or your breach of these Terms of Use.

We are not responsible for:

  • business losses suffered by non-consumer users;
  • loss of profit, revenue, goodwill, or opportunity;
  • loss caused by viruses, denial-of-service attacks, or other technologically harmful material arising from factors outside our reasonable control;
  • reliance placed on general website content where specific advice should have been sought.

Any limitation of liability used in consumer-facing terms must still be fair and consistent with UK consumer law. Unfair terms are not binding on consumers.

14. Suspension and Termination

We may suspend or terminate your access to the website, or parts of it, where we reasonably believe:

  • you have breached these Terms of Use;
  • you have engaged in unlawful or abusive conduct;
  • your use presents a security risk;
  • suspension is necessary for maintenance, legal compliance, or operational reasons.

Suspension or termination does not affect any rights or liabilities that have already arisen.

15. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to the website, the law, our services, or our business operations.

The latest version will always be posted on our website with the updated date shown at the top.

Where changes are material, we may take reasonable steps to draw them to users’ attention.

16. Governing Law

These Terms of Use are governed by the laws of England and Wales.

If you are a consumer, you will also benefit from any mandatory protections available to you under the law of the part of the United Kingdom in which you live.

Any disputes relating to these Terms of Use will be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law allows otherwise.

17. Contact Us

If you have any questions about these Terms of Use, please contact:

contactus@ferventdriftrpg.com

Product Replace

Easy Product Replacement Available!

Dedicated Support Team

Dedicated Support Via Email. We Aim to respond within 1 day contactus@ferventdriftrpg.com